| The Department of Labor's Occupational Safety and Health Act requires employers to provide a safe, hazard-free work environment for their employers. However, according to the Department of Justice, approximately one million people are victims of violent crime in the workplace each year, making it the second most common cause of death while on the job. In addition to the obvious physical and psychological repercussions, workplace violence costs businesses as much as $18 billion per year.
Workplace violence, which can range from verbal abuse to physical and sexual assault, can be the result of a number of factors. For example, a violence prone neighborhood and inappropriate work practices can foster violent behavior in employees. Employees may also display certain traits which may signal a propensity for violence. Drug or alcohol abuse, regular expression of anger, or a loud and aggressive nature could cultivate violent tendencies. On the other hand, employers should also pay attention to employees who are unusually passive or quiet and tend to keep to themselves.
In addition to recognizing risk factors employers can also take steps to prevent violent situations in their workplace. When reviewing potential employees, an extensive background check should be performed to identify any criminal or sex offender convictions and previous violent behavior. Employers can also institute policies and training programs to inform employees on how to recognize and handle violent situations, as well as provide alternatives for resolving disputes. If necessary, closed-circuit cameras and entrance controls can be established to further discourage threatening behavior.
As a low-stress work environment contributes to deterring violent behavior, employers can work to reduce the pressure placed on their employees. For example, employers should ensure that their employees' roles and responsibilities are clearly defined, and their workload is manageable. In addition, employees should have the opportunity to participate in decisions related to their job, as well as have time for social interaction with their co-workers.
Workplace violence is a serious issue with the potential for a variety of severe business repercussions. However, employers and their employees can work together to effectively recognize and manage violent tendencies and behaviors, therefore reducing their susceptibility to workplace violence.
Download our Workplace Violence checklist |
