| Well-organized and executed post orders are the foundation of any successful corporate security program. A detailed list of responsibilities allows security officers to effectively perform routine tasks, while also serving as a resource for handling specific situations they may encounter. Without post orders, officers may be unaware of their client’s expectations and requirements, and could potentially expose the facility to liability risks.
Effective post orders not only describe the purpose of the security program, such as access control, routine patrol, or surveillance, but also provide a schedule of required tasks for all security shifts. Procedures for emergency situations, such as fires, bomb threats and power failures should also be included to prevent officers from making decisions outside their scope of authority. Security officers should also reference post orders for information regarding company hours of operation, emergency contact numbers for facility staff and contractors with access to the facility. Incorporating a daily log serves as a method of communication for officers to document activities and relevant notes.
In order to maintain their relevancy, post orders should be subject to periodic reviews with revisions made any time there is a change in procedure. A regular review can also provide the opportunity to make improvements that enhance an officer’s performance. Instituting a testing or monitoring program can ensure that officers are aware of the most recent procedures and requirements.
When facility managers don’t establish a clear line of communication with security officers, they may inadvertently create a dangerous work environment, as well as put the facility at risk for legal action. Without a complete understanding of their responsibilities and expected duties, officers cannot be expected to perform efficiently and may act beyond the scope of their authority. Additionally, supplying a daily log for officers to record their activities can provide important documentation in the event of a lawsuit alleging inadequate security. By executing post orders, facility managers not only guarantee an effective security program, but also offer protection for their business.
|
